Moving a website to a new hosting provider can be a complex process that occasionally presents unexpected challenges. One common issue users encounter is the inability to log into the Wordpress admin dashboard. This article addresses solutions to this problem step by step.

Check Configuration Files

The first step should be to verify if the database credentials in the wp-config.php file are correctly set, including the database name, username, password, and host. After migrating to a new hosting provider, these details often change, so it's essential to update them accordingly.

Update URL Addresses

WordPress stores the website URL and the WordPress address in the database. If the domain or installation path has changed after migrating to new hosting, these values need to be updated directly in the database. This can be done through phpMyAdmin by locating the wp_options table and modifying the siteurl and home entries to reflect the new values.

Check .htaccess Files

The .htaccess file plays a crucial role in server-side redirection and access to files. Check if this file contains any specific directives for the old hosting that might hinder proper functionality on the new hosting. Alternatively, try temporarily renaming this file to see if it resolves the issue.

Verify File and Directory Permissions

Incorrectly set file and directory permissions can cause login problems. Ensure that directories have permissions set to 755 and files to 644. This ensures that the server has the correct access to the files and directories necessary for WordPress to run.

Utilize WordPress Repair Tools

WordPress provides several built-in tools for repairing and optimizing the database. You can activate these tools by adding the line define('WP_ALLOW_REPAIR', true); to the wp-config.php file. After adding this line, visit the URL {yourdomain}/wp-admin/maint/repair.php, where you'll have the option to initiate a database repair.

Migrating a website to a new hosting provider may require several technical adjustments to ensure everything functions as intended. If you're still unable to access the WordPress admin dashboard even after performing the above steps, we recommend reaching out to your new hosting provider's support, which can offer further assistance. Remember, patience and a systematic approach are key to successfully troubleshooting these issues