The white screen of death (WSOD) issue is one of the most common problems encountered by Joomla! users. This problem occurs when only a blank white space is displayed on the screen instead of the expected content of the page. There are several possible causes of this problem, but there are also solutions. Here are a few steps on how to resolve the white screen of death issue in Joomla!:
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Check Error Logs: The first step is to check the error_log file on your server. This file contains records of errors that occurred while loading the website. If you're experiencing the white screen of death issue, you may find useful information about errors that will help you identify the cause.
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Increase Error Reporting Level in Joomla!: In the Joomla! administrator, navigate to the "System" and then "Global Configuration" section. Here, you can increase the error reporting level to "Maximum" and enable error displaying in the user interface. This will provide you with more information about the error causing the WSOD.
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Disable Error Display in .htaccess: If you're seeing only a blank white space on the screen, you can temporarily disable error displaying in the .htaccess file. Add the following line to the .htaccess file: php_flag display_errors off
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Test Incompatible Extensions: Sometimes, the white screen of death issue can be caused by incompatibility with certain extensions. Try temporarily disabling recently installed extensions and check if the issue is resolved.
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Contact Hosting Provider: If the white screen of death issue is not resolved using the above steps, it may be a server-side problem. Contact your hosting provider for assistance in identifying and resolving the issue.
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Updates and Fixes: Check if you have the latest version of Joomla! and all extensions installed. Updates may fix bugs causing the white screen of death.
The white screen of death issue can be encountered for various reasons, but with these steps, you should be able to identify and resolve the cause of the problem and restore normal operation to your Joomla! website.
