Hosting blog

The default setting for Wordpress updates is enabled, which can lead to unexpected website downtime after an update.

The first step is to identify the cause of the problem. On our hosting, you will find the error.log in the /logs directory on FTP. Open the error.log file and look for the cause at the time of the issue in the first line.

Common Issues:

1. Incompatible Plugin

   Log in to FTP and deactivate the plugin by renaming it. For example: Rename wp-content/plugins/xamp to wp-content/plugins/_xamp.

2. Older PHP Version

   Contact technical support to set a newer PHP version or activate it yourself in the hosting admin interface.

3. Incompatible Theme

   • Update the theme from its author.
   • Upload a different theme.
   • Use the error.log to fix all coding errors in the theme.

How to Disable Automatic Updates:

Open the wp-config.php file on FTP and change/add the following values:

define('AUTOMATIC_UPDATER_DISABLED', true);
define('WP_AUTO_UPDATE_CORE', false);